I am having my other hip replaced and needed a replacement pad. I ordered 2. Because I also lent my machine to a neighbor who just had a partial hip replacement. I believe using this machine for 2+ month post surgery assisted in my strong and fast recovery.
Iceman Universal Cold Pads
I ordered the part from a different company. The part was backordered. You had the part I needed. It came as indicated. I will use you again. Thanks.